Thredo
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AI customer service agent

Your customer conversations, handled.

One agent on WhatsApp, Instagram, Messenger, Telegram, web chat and email. It answers from your own sources, books and looks up orders in your tools, and hands anything it shouldn't answer alone to your team, with the whole history attached.

Start free Book a demo

50 messages free. No card. Set up in an afternoon.

  1. Message
  2. Understand
  3. Act
  4. Resolve

Answering for

Kross Kulture Lunarflame The Skin Edit ZI Computers

Six channels. One agent. One knowledge base.

WhatsApp Instagram Messenger Telegram Web chat Email

What it does

It answers, it acts, and it knows when to stop.

Three jobs, switched on one by one. Nothing runs that you haven't turned on.

Answers from your sources

Your website, your documents, your catalogue. If something isn't in a source, it says it will check rather than inventing a price or a policy.

Is the oak desk in stock?Do you gift-wrap?What's your return window?

Acts in your tools

It books the appointment, finds the order, captures the lead and logs the conversation, in the tools you already run on.

Moved the booking to FridayFound order #4812, arrives ThursdayCaptured the lead in HubSpot

Hands over when it should

Anything it shouldn't answer alone comes to your team mid-thread, briefed, with the whole history attached.

A custom order over $500A complaint about a deliveryAnything you've told it to pass on

How it works

One journey, every time.

Every conversation moves through the same four moments. Yellow marks the one happening now.

Message

A customer writes, on whichever app they already use. One customer, one history.

Understand

Thredo reads the need the way a person would, and checks what it knows before it answers.

Act

It works in your tools: the calendar, the store, the CRM. You can watch it do it.

Resolve

Done, confirmed, logged. Or handed to a person with everything attached.

Handover

It knows when to stop.

Anything it shouldn't answer alone comes to you mid-thread, with the whole history attached. Your team picks up without asking the customer to repeat a word.

Integrations

It writes into the tools you already run on.

Connect a tool once. Thredo uses it in every conversation.

Shopify Google Calendar HubSpot Salesforce Zoho ClickUp Mailchimp Reapit Street

Stores

Finds the order, checks the shipment, answers "where is it?" with the real status.

Calendars

Books the appointment. Finds availability, moves it, cancels it.

CRMs

Captures the lead and logs every conversation with its history.

Solutions

Built for how your business talks.

Same Thredo, tuned to your kind of conversations.

Ecommerce

Orders, shipping, returns, product questions.

"Where's my order?"Checked the order in ShopifyArrives Friday, a day early.
See what it does

Service businesses

Bookings, scheduling, availability, inquiries.

"Can I book Friday at 3?"Checked the calendar, found 3:30 freeBooked Friday, 3:30.
See what it does

Local business

Leads, questions, follow-ups, support.

"I'd like a quote for a monthly clean."Captured the lead, asked two follow-upsQuote sent. Follow-up Thursday.
See what it does

Pay per message. Start with 50 free.

Not a timed trial, and they don't expire. Point the agent at your own website and ask it the three questions your customers actually ask.

See pricing

Your next customer is already typing.

Set it up in an afternoon. Watch the first thread it answers before you trust it with the rest.

Start free Book a demo

No card. Cancel any time. Your number, your data.